Important Product Safety Advisory
AC Wall Charger (1A)
Model Number: IPA2000

Cirago has determined that the prongs on a small percentage of AC Wall Charger (IPA2000) can become loose and remain in a power outlet. IPA2000 purchased between Dec 2011 through June 2012 may be affected by this issue.

Customer safety is Cirago's top priority. We will exchange an affected IPA2000 for a new, redesigned charger.

Do not continue to use the AC Wall Charger if the prongs are loose.

If the prongs come out of the AC Wall Charger and become stuck in a power outlet, DO NOT TOUCH OR REMOVE the prongs - Call a licensed electrician immediately for assistance.

IPA2000 purchased between Dec 2011 through June 2012

Replacement Process
If you have or think you have an IPA2000 (AC Wall Charger) affected by the loose prongs issue, please visit and complete the online RMA process for a replacement unit.

If you are not sure if your IPA2000 is one of the affected ones, please contact our support team.

Additional Information
The replacement IPA2000 is covered by a 1 year warranty.

If you have any questions, please contact our Tech Support team at:
Tel: (408) 331-8845
Monday - Friday:
9:00a - 12:00p
1:00p - 6:00p
(Pacific Standard Time)